Key Responsibilities

• Cold-call leads from company-supplied lists to pitch products/services.


• Answer incoming calls, respond to customer questions, and close sales if possible.


• Use scripts to convey product features, prices, and benefits effectively.


• Ask qualifying questions to understand customer needs and tailor solutions.


• Record call details, update customer data in CRM, and schedule follow-ups.


• Handle objections and complaints professionally to maintain company reputation.


• Meet or exceed sales targets: daily, weekly, and monthly quotas.


• Work within legal guidelines and company policies.


• Collaborate with sales/marketing teams, share feedback, and improve calling strategies.


• Product knowledge


• Market knowledge