Call Center Representative  
SR Communications Inc   More jobs from this company

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Job Title:   Call Center Representative
Category:   Client Services
Total Positions:   5
Job Location:   Lahore
Gender:   No Preference
Age:   18 to 35 years
Minimum Education:   Intermediate/A-Level
Career Level:   Entry Level
Minimum Experience:   1 Year
Salary Range:   PKR 35,000 to 50,000 per Month
Apply By:   Apr 13, 2025
     
     
 
Job Description:

We are seeking a motivated and customer-focused individual to join our team as a Limousine Transportation Call Center Representative. In this role, you will be responsible for providing exceptional customer service by answering inquiries, managing reservations, and assisting clients with their limousine transportation needs. The ideal candidate will have good English communication skills, a strong attention to detail, and the ability to handle multiple tasks in a fast-paced environment.


Working hours available:



  • (07.00 AM to 03.00 PM)



  • (12.00 PM to 09.00 PM)



  • (03.00 PM to 12.00 PM)


Key Responsibilities:



  • Answer inbound calls and respond to customer inquiries regarding limousine services, availability, rates, and reservations.



  • Assist customers in booking transportation services, ensuring all details are accurately recorded.



  • Provide customers with information on routes, vehicle options, and special requests.



  • Manage and update customer reservations using our internal booking system.



  • Resolve customer concerns or issues in a professional and timely manner



  • Coordinate with drivers and dispatch team to ensure timely pick-ups and drop-offs.


Company Information
 
Company Name:  SR Communications Inc
Company Description:
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