The company is seeking a detail-oriented and analytical Business Analyst with strong SQL experience to join its team. The ideal candidate will be responsible for analyzing business processes, identifying opportunities for improvement, and providing data-driven insights to support strategic decision-making.

Responsibilities:

• Analyze, diagnose, and resolve software problems, configuration issues and
• assist with implementation of our company-wide core software platforms.
• Provide direction and training to internal teams in the use of the application and how it relates to business workflow.
• Identify and correct or advise, on technical and system configuration issues.
• Suggest feature and product enhancements to our development team.
• Act as the primary point of contact for functional and technical troubleshooting for our teams globally.
• Consult with internal and external teams to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
• Analyze the feasibility of and develop requirements for new systems and enhancements to existing systems; ensure the system design fits the needs of the users; track and fully document changes for functional and business specifications; write detailed universally understood procedures for end users and to use in training.
• Participate in test case definition and user acceptance testing and testing of new system functionality. Develop training curriculum and conduct formal training sessions for end users.

Qualifications and skills:

• BSCS or a Computer science graduate with relevant experience
• Proven experience as a Business Analyst or in a similar analytical role.
• Strong proficiency in SQL for data extraction, manipulation, and analysis.
• Strong verbal, written, and interpersonal communication skills with the ability to
• communicate technical information effectively.
• Ability to independently learn our software platform and related dependencies quickly and thoroughly using a variety of methods.
• Self-motivated, detail-oriented, organized with ability to attach a sense of urgency to tasks and projects.
• An ability to work independently and efficiently to meet deadlines.
• A desire to grow professionally inside of a fast-growing organization.

Benefits:

• Travel Allowance (After successful completion of probationary period)
• Health Insurance Spouse & kids
• Health Insurance Parents
• Life Insurance (Self)
• Provident fund 8.33% (indexed on Gross Salary)
• Quarterly Performance Bonus (indexed on Gross Salary)
• Personal Time off (Casual / Sick & Annual leaves)
• Leave Encashment (indexed on Gross Salary)
• Zero Markup loan facility