Job Title: |
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Customer Service Representative |
Category: |
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Client Services |
Total Positions: |
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4 |
Job Location: |
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Lahore |
Gender: |
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No Preference |
Age: |
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22 to 30 years |
Minimum Education: |
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Bachelors |
Career Level: |
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Experienced Professional |
Minimum Experience: |
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2 Years |
Salary Range: |
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PKR 25,000 to 30,000 per Month |
Apply By: |
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Jul 22, 2018 |
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Job Description: |
- Ability to execute procedure and good communication skills on E-bay, Amazon and Daraz.pk
- We are looking for an enthusiastic telesales Representative to contribute to generating sales for our company.
- You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
- An effective telesales representative must be an excellent communicator and have superior people skills.
- They must be comfortable presenting products or services over the phone as well as dealing. The goal is to help the company grow by bringing in customers and developing business.
- Contact potential or existing customers to inform them about a product or service with or without scripts.
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Proven experience as telesales representative or other sales/customer service role
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
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Required Skills: |
Customer Service Excellence standard,Customer Service Operations,Amazon sales,Ebay Sales |
Company Information |
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Company Name: ISHINE TECHNOLOGIES Company Description: ppI-SHINE TECHNOLOGIES/p/p
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