| Job Title: |
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Customer Service Representative / Telephone Operator |
| Category: |
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Client Services |
| Total Positions: |
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2 |
| Job Location: |
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Lahore |
| Gender: |
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Female |
| Minimum Education: |
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Bachelors |
| Degree Title: |
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M.A, B.A, F.A, B.Com |
| Career Level: |
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Entry Level |
| Minimum Experience: |
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Less than 1 Year2 Years |
| Salary Range: |
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PKR 0 to 0 per Month |
| Apply By: |
|
Dec 16, 2017 |
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| Job Description: |
Orient Group of Companies is a growing conglomerate which has registered tremendous growth in the last decade. The group is going to diversify into the potential industries and offer its partners a fulfilling career, learning and progression. The Group is an equal opportunity employer and provides competitive remuneration & benefits package. The Group intends to hire the professional with following profile
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- To take responsibility for being the first point of contact for all callers and ensuring that a high quality of service is delivered at all times.
- To ensure that all calls are dealt promptly and in line with agreed standards and targets.
- To establish, develop and maintain effective working relationships with all work colleagues to ensure a ‘one team approach’ to the delivery of the company’s performance standards and the business objectives.
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| Required Skills: |
| MS Excel,MS Word,communication skill,time management skill,Attentiveness,Knowledge of the Product,email coordination |
| Company Information |
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Company Name: Orient Electronics Pvt Ltd
Company Description:
The Beginning of OGC:
Orient appeared on the horizons of trading business of Pakistan in 1957. The GROUP started with the establishment of Orient Colour Labs, a humble business in photo optics and photo finishing and in just 40 years of operations it has developed into one of the largest trading company in Pakistan dealing in popular brand names in consumers' electronics, audio and video goods, photographic equipment, cell phones and lighting products. The Group imports all renowned brands from America, Japan, Europe, Germany and Italy and has business deals with such international names in the consumer products' market as Mitsubishi, Yashica, Osram, Sanyo and a number of Italian and German companies.
The Growth:
The founder Mian Muhammad Fazal was determined to take on the business world and realize his vision and aspirations of expanding the business operations. His perseverance paid off well and the small company Orient Colour Labs progressed in leaps and bounds. An Import Division was established in 1975 and the company carved a niche for itself as a major contributor towards the country's economic progress by earning recognition on the international level. In 1983, Orient became a private limited company and laid out a network of Mini Color Labs throughout the country. In 1985 the Group embarked upon marketing operation of consumer products and electronics equipments and received great response. Increase in the imports sector gave birth to M/S ORIENT ENTERPRISES in 1988. Presently, the Group is composed of the following sub companies:
1. Orient Color Labs. (Pvt.) Ltd.
2. Orient Enterprises
3. Orient Photos
4. Orient Electronic
The success of OG is a consequence of integrated operation of these divisions. According to estimation, OG holds second ranking position among electronics distributors and has been declared fourth ranking organization in the Photo-finishing, Photographic/ Photo optics, audiovisual business. It enjoys a worldwide fame for its sound f
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