| Job Title: |
|
Call Center Agent |
| Category: |
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Telemarketing |
| Total Positions: |
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5 |
| Job Location: |
|
Lahore |
| Gender: |
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Male |
| Minimum Education: |
|
Intermediate/A-Level |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
2 Years |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
May 8, 2021 |
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| Job Description: |
- Take customer calls and able to convince to for discount.
- Call clients and customers to inform them about the company's new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Collaborate with other call center professionals to improve customer service.
- Strong communication, both written and verbal
- Great active listening skills
- Exceptional interpersonal and report building skills
- A patient and empathetic attitude
- Strong time management and organizational skills
- Adaptability and flexibility
- Comfortable working in fast-paced environments
- Computer literacy
- Phone skills, including familiarity with complex or multi-line phone systems
- Should be fluent in English
- Expertise in the customer service area they focus in, such as accounts, sales, technical support or another area
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| Company Information |
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Company Name: AA Communications Hub
Company Description:
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